Overview
Custom Telegram bots for business automation, customer support, and community management.
Types of Bots Built
- E-commerce — Product catalogs, order tracking, payment integration
- Support — FAQ handling, ticket routing, escalation
- Analytics — Reporting bots that push scheduled analytics
- Community — Moderation, welcome flows, polls
Stack
- Python + python-telegram-bot / aiogram
- Async I/O for high throughput
- Redis for session management